Frequently Asked Questions
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What is block management & why do we need it?
Block Management refers to the professional management of residential blocks and buildings, ensuring that they are well-maintained and operating smoothly. Companies like Tobin Jones Block Management Ltd specialise in providing comprehensive block management services to oversee issues such as maintenance, finances, and compliance. Effective Block Management is crucial in maintaining the value of properties, promoting harmonious living environments, and streamlining day-to-day operations for residents. By entrusting an experienced firm like Tobin Jones Block Management Ltd, property owners can enjoy peace of mind knowing their investments are in capable hands.
What is a management company or right to mange company?
A Management Company or Right to Manage Company is an entity responsible for overseeing and maintaining the common areas and facilities within a property or development. Their duties often involve financial management, property upkeep, handling administrative tasks, and ensuring compliance with relevant regulations and guidelines. These companies play a pivotal role in maintaining the smooth operation and quality of life for residents or tenants within the property. By entrusting the management to a professional entity such as Tobin Jones Block Management Ltd, property owners can benefit from expert guidance and efficient handling of day-to-day operations, ultimately ensuring the overall well-being and value of the property.
What is a freeholder?
A freeholder is an individual who owns a property outright and is not subject to any ground rent or lease obligations
What is ground rent?
Ground rent is a recurring fee paid by the leaseholder to the freeholder for the use of the land on which the property is built. It is a common practice in leasehold agreements, where the leaseholder does not own the land but has the right to use it for a specified period.
What is a service charge?
A service charge is a fee paid by leaseholders to maintain communal areas and services within a building or development. In the context of property and block management, such as by Tobin Jones Block Management Ltd, the service charge typically covers expenses like building maintenance, repairs, insurance, and other communal costs shared by residents. This charge ensures that the property is well-maintained and that necessary services are provided for the benefit of all residents
What is a lease?
A lease is a legally binding contract outlining the terms and conditions under which a property leaseholder, typically known as the tenant, is granted the right to use a property owned by another person or entity, referred to as the landlord, for a specified period of time. This agreement usually defines rent payment details, responsibilities of both parties, duration of the lease, and any restrictions or conditions associated with the property's use.
What is a sinking fund?
A sinking fund is a reserve of money set aside for long-term capital expenses or contingencies, specifically in relation to a property leasehold. This fund is essential for covering future major repairs, maintenance, or upgrades of the leased property, ensuring that leaseholders are financially prepared for any unexpected costs that may arise over time. By regularly contributing to a sinking fund, leaseholders can protect themselves from financial strain when faced with substantial property-related expenditures.
What properties can you manage?
Tobin Jones Block Management Ltd specializes in managing a wide range of properties, including residential and commercial blocks. Their expertise in property block management encompasses everything from routine maintenance and repairs to handling service charge collection and resolving any disputes that may arise within the block. With their professional approach and years of experience, Tobin Jones Block Management Ltd ensures that all properties under their management are meticulously taken care of, providing peace of mind to both property owners and residents alike.
Can you help with
neighbour disputes?
Tobin Jones Block Management Ltd specialises in property block management and can certainly assist with neighbour disputes. With a non-biased and professional approach, they aim to mediate conflicts effectively and ensure all parties are heard and respected. Their experience in handling such matters allows them to find amicable solutions that uphold the integrity of the property block and foster positive relationships among residents.
Can I raise concerns of communal areas to you?
Absolutely, you can most certainly address any concerns regarding communal areas to Tobin Jones Block Management Ltd. As a reputable block management company, they have a duty to maintain the communal spaces in your building to a high standard. Feel free to communicate your concerns in a clear and concise manner, providing details to ensure they can efficiently address and resolve any issues promptly. Your feedback is essential for them to uphold the quality and upkeep of the communal areas, creating a comfortable and pleasant environment for all residents.
Do you service over-55 sites?
Oh, absolutely! Tobin Jones Block Management Ltd is fantastic at handling over 55's sites. They excel in their block management expertise, ensuring that these properties are well taken care of and the needs of the residents are met with top-notch service. It's like having a caring team that knows just how to make life easier for the older residents – from maintenance to community support, they've got it covered
Can you help with the sale of my house?
Sure thing! If you're looking to sell your house and you're wondering about getting help from Tobin Jones Block Management Ltd, you're in luck! Tobin Jones specializes in block management but can definitely assist you with the sale of your house as well. Their expertise in property management could offer you valuable insights and support throughout the process. So, sit back and relax knowing that Tobin Jones might just be the helping hand you need to make selling your house a breeze.
Who are Oculus Facilities Management?
Oculus Facilities Management is a renowned company specialising in facilities management repairs with expertise in covering block management sites. As a sister company to Tobin Jones Block Management Ltd, they bring a wealth of industry knowledge and professionalism to every project they undertake. With a strong focus on delivering top-notch services and ensuring the smooth operation of facilities, Oculus Facilities Management is dedicated to exceeding their clients' expectations and maintaining high standards in the field of facilities management.
Do you use regular contractors?
In the world of block management, Tobin Jones Block Management prides itself on utilising contractors for facilities management repairs across their various block management sites. By employing skilled professionals, Tobin Jones ensures that their properties are well-maintained and any necessary repairs or maintenance work is handled efficiently and effectively. Through strategic partnerships with trusted contractors, Tobin Jones Block Management upholds high standards of quality and reliability in managing their block sites, ultimately ensuring the satisfaction and comfort of residents.
How can I make a complaint?
If you find yourself needing to make a complaint to Tobin Jones Block Management Ltd, worry not! The team at Tobin Jones Block Management Ltd is here to assist you every step of the way. Simply reach out to our dedicated customer service team, and we will make sure to address your concerns promptly and with care. Your feedback is valuable to us, and they are committed to resolving any issues you may have in a friendly and efficient manner. Just remember, at Tobin Jones Block Management Ltd, your satisfaction is our top priority!